I am sure most people have heard about Deming. He had ideas on how to improve quality. When he went to Japan, they listened to him intently. Toyota used his methods to eliminate waste and become the number 1 automotive company in America. Dang.
Here is a question to ask yourself. Do you have a best friend at work? I know I do. Now this may not have any bearing on my success in business. But at least I have somebody to talk to and go to lunch with. Some business books say that will actually have a positive affect on me.
Next time I am going to go over some advice to empower employees to do their best. Tune in.
Be Brave to Get Work Done - I was woken up this morning from a call from work. Not a good sign. Apparently the customer found a potential problem in our delivery. I got on a conferen...