Sales Requires Respect

I sold my old car recently. After turning in the license plates, I called my insurance company to cancel the insurance on the car. They said they could also provide homeowners insurance to me. I listened to their pitch. Took 10+ minutes to go through the details of my house.

One of the questions they asked was how old my roof was. I had no idea really. The rep I was talking with got snippy with me, trying to force me to give her an answer. At that point I gave my best guess. But they had already lost the sale.

I did continue on just to see what their end quote was going to be. Turns out it is higher than what I am paying now. You cost more and you are rude? Nope. No sale for you. When are these fools going to learn?